Get to know us

At Home Equity Recovery Advocates (HERA) we assist individuals to recover surplus funds as a result of foreclosure and sheriff sales. We find and confirm remaining equity after the settlement of debts, working through legal processes to ensure that clients can recover their rightful funds. By acting as a professional, knowledgeable advocates, HERA will handle the complex paperwork, court filings, and communication with relevant entities, ensuring a smooth and effective process for clients.

Our mission

At Home Equity Recovery Advocates (HERA), our mission is to empower individuals and families by restoring the financial assets that rightfully belong to them. Guided by integrity, precision, and unwavering dedication, we relentlessly pursue lost equity, navigating complex processes on behalf of our clients to secure their rightful funds. As advocates for financial recovery, we are committed to bringing relief, transparency, and hope to those we serve, ensuring a compassionate, supportive journey to reclaim what matters most.

Our vision

Our vision at Home Equity Recovery Advocates (HERA) is to be the leading advocate in equity recovery, known for our dedication to empowering individuals and strengthening financial well-being within our communities. We aim to create a future where no rightful equity is left unclaimed and every client feels supported, informed, and valued throughout the recovery process. Through expertise, compassion, and relentless pursuit, we aim to redefine the standard for trust and transparency in financial recovery services.

Core values

At Home Equity Recovery Associates (HERA), our core values guide every aspect of our work, reflecting our commitment to integrity, compassion, and persistence in restoring financial security to those we serve.

Compassion

We approach each client’s situation with empathy and understanding, recognizing the personal and financial impact of lost equity. Our dedication to compassionate service drives us to provide a supportive, respectful, and empowering experience.

Persistence

Our commitment to excellence fuels our relentless pursuit of unclaimed equity. We navigate complex processes with determination and precision, ensuring that every possible avenue is explored to recover what our clients rightfully deserve.

Integrity

We uphold the highest standards of honesty, transparency, and ethical conduct in everything we do. By fostering trust and accountability, we ensure that our clients feel secure and respected throughout the recovery process.

Our team

Our strength lies in our individuality. Set up by Esther Bryce, the team strives to bring in the best talent in various fields, from architecture to interior design and sales.

Wendy Palmer

Owner, managing member

Melissa MacDonald

owner, managing member

About us

Wendy Palmer is a seasoned real estate broker and Realtor with over 20 years of experience in home finance, foreclosure prevention, and the sale of real estate in probate. Having personally navigated the challenges of foreclosure during the 2008 mortgage industry collapse, Wendy brings a unique level of empathy and understanding to clients facing similar situations. She knows firsthand how overwhelming and stressful foreclosure can be, and she is deeply passionate about helping others find a path to recovery, particularly those who have lost their homes and are seeking to recover surplus equity.

Wendy is committed to empowering her clients with the knowledge and support they need to make sound decisions during difficult times. With her wealth of experience, personal insight, and dedication to helping others, Wendy is a trusted advocate for anyone looking to overcome losing their home to foreclosure.

Melissa MacDonald is a seasoned entrepreneur with extensive experience in financial recovery, supportive housing, and employment advocacy. As the founder of Advocacy Change Thrive, Melissa has empowered vulnerable populations through targeted services, specializing in supporting individuals facing complex challenges. Her unique skill set includes revenue recovery, financial strategy, and change management, shaped by her commitment to fostering resilience and independence. Melissa's leadership in health and human services underscores her dedication to creating transformative solutions for those in need.

With a strong foundation in debt recovery, Melissa brings her expertise to Home Equity Recovery Advocates. Drawing on her MBA in Leadership and Change, she leads the organization with a focus on integrity, efficiency, and compassion, providing clients with a trustworthy resource to recover lost equity. Her passion for helping others and commitment to positive change make her a valuable ally for individuals and families seeking to reclaim their financial security.